Who we are

Controller: Acro IT Solutions (Pty) Ltd

Registration number: 2015/440677/07

Registered address: Block 4, 150 Rivonia Road, Morningside, Sandton 2057, Johannesburg

Information Officer: Erika Ricketts | info@acroitsolutions.co.za | +27 (0) 10 035 1390

Scope

This policy explains how we collect, use and protect personal information when you visit https://www.acroitsolutions.co.za/ or purchase our products.

What we collect

Contact details, delivery address, order information, device serial numbers where required for warranty support, correspondence, and limited technical data such as IP address and cookies.

Why we collect it

To process and deliver orders, provide support, handle warranties, comply with legal obligations, prevent fraud and improve our services.

Legal basis

We rely on your consent where required, on contract necessity to fulfil your order, and on our legitimate interests in operating and improving our business.

Sharing

We share information with payment gateways, couriers, manufacturers and service centres strictly for order fulfilment, fraud prevention and warranty support. We do not sell personal information.

Security

We implement reasonable technical and organisational measures including encrypted transmission during checkout and access controls. No method is completely secure.

Retention

We keep records only as long as necessary for the purposes set out above and as required by law and tax rules.

Cookies

We use essential cookies for site operation and analytics cookies to improve performance. You can control cookies via your browser settings.

Your rights

You may request access, correction or deletion of your personal information. Contact our Information Officer at info@acroitsolutions.co.za.

International transfers

If information is transferred across borders, we ensure appropriate protections consistent with POPIA.

Marketing

We may send you updates with your consent. You can unsubscribe at any time.

Children

Our website is not intended for children under 18 and we do not knowingly collect their data.

Contact

Questions about this policy can be sent to info@acroitsolutions.co.za.

Changes

We may update this policy. The latest version will be posted on this page